RETURNS AND REFUNDS
30 days returns and refunds on all orders!
Changed your mind on your purchase, you have 30 days to return it for a refund subject to some exclusions set out below. All goods must be unused, in a saleable condition and in their original packaging with all labels still attached, exclusions shown below:
Products that have been opened or unsealed.
Products returned in an unsatisfactory condition.
Returned items will be checked to ensure they meet the criteria set out in this Returns and Refund policy. Please note if items breach the Returns and Refund policy we will be unable to process a full refund. We will contact you in such circumstances
We cannot offer exchanges for unwanted items; please place a new order for any alternative items you require. All refunds will be issued to the original payment method on the order within 7 days of receipt at our warehouse .
How to make a return:
If you wish to return unwanted items to us please follow the simple steps below:
1 – Please pack the item in appropriate packaging.
2 – Please include original order with details of return, if you don’t include the returns info we wont know who to refund.
3 – Send via tracked and insured shipping, Unite isn’t liable for packages lost sent by the customer.
4 – Returned goods should be unused, in a saleable condition and in their original packaging with all labels still attached.
Please view the Consumers Rights Act 2015 for your full rights.
If you would like any more information, please contact us.